Talk to a tax pro now
Call during office hours, and a tax pro picks up right away, with no waiting on hold. Or start a chat anytime.
No waiting during office hours
A real Tax Pro.Right now.
Call during office hours, and a tax pro picks up right away and gets your taxes filed. Or start a chat anytime. Do it together, or upload your documents and we do it for you. All from home.
Talking with a tax pro is $0, whether or not you file with us. Filing starts at $75. Your fee depends on the forms your return needs and is shown on your agreement before anything is filed. Paying from your refund is optional and may include a bank fee.
Authorized IRS e-file provider. Not the IRS.
Photos show models, not clients or staff.
How do you want to file?
Two ways, both from home. A tax pro is with you either way.
Do it together, live
Stay on the phone while your tax pro builds your return with you, one question at a time.
Good for: seeing your return come together and asking questions as you go.
No waiting during office hours. That's the difference.
In the middle of tax season, getting an expert on the line can take hours. With us, you call during office hours and a tax pro picks up right away, ready to get your return done and filed.In tax season, getting an expert on the line can take hours. Call us during office hours, and a tax pro picks up right away.
With Nationwide Tax Pro
Instant
Call during office hours, and a tax pro picks up right away.During office hours, a tax pro picks up right away.
Expert help elsewhere, in tax seasonElsewhere, in tax season
1–2 hours
That's a common wait before an expert gets to you. Sometimes it's longer.A common wait before an expert gets to you.
How long it took for a tax pro to call us, in our own test calls to two large online tax services in past tax seasons.
Your taxes, done from home
Build it your way
Work through it together on the call, or upload your documents through a secure link and we prepare it for you.
Approve it, and we file
See your refund and our fee first. Review and e-sign it, and we e-file it for you.
Return rejected? We fix that too.
Every rejection has a code, and we know them by heart. Find yours, then call us, and a tax pro walks you through the fix. Or start a chat anytime.Every rejection has a code, and we know them by heart.
Last year's AGI doesn't match
The IRS couldn't confirm it's you. We file without needing last year's AGI.
How to find last year's AGIForm 8962 missing
Advance premium tax credit was paid for your Marketplace plan, so the IRS needs Form 8962. With your OK, we get your 1095-A and complete it.
How to get your 1095-AIP PIN missing or wrong
The IRS needs this year's six-digit PIN. We help you get it on the call.
How to get your IP PINDependent already claimed
Someone else already claimed your dependent. We check who qualifies and file the right way.
What this code meansYour SSN was already used
A return was filed with your number. We help you protect it and file.
What this code meansStuck in tax software
It keeps failing, or wants you to pay for an upgrade. We take it from here.
Every rejection code explainedYou've got a life.We've got your taxes.
Real people. Real fast. Let a tax pro do your taxes, wherever you are.
Your information is protected at every step.
- Documents go through a secure link
- You see every number before you sign
- Nothing is filed until you e-sign
Straight answers
Are you the IRS?
No. We're Nationwide Tax Pro, a private tax preparation company and an authorized IRS e-file provider. We're not affiliated with the IRS or any government agency.
Do I have to come to your office?
No. We do everything by phone, chat and a secure upload link, wherever you are in the U.S.
Can you do my taxes for me?
Yes. Upload your documents through a secure link, and your tax pro prepares your return. They go over it with you before anything is filed.
How much does it cost?
Talking with a tax pro is $0, whether or not you file with us. Filing starts at $75. Your fee depends on the forms your return needs and is shown on your agreement before anything is filed. Paying from your refund is optional and may include a bank fee.
When can I reach a tax pro?
By phone during office hours. Tax season, January 15 to April 15: Monday to Saturday, 9 AM to 9 PM Eastern. Rest of the year: Monday to Friday, 9 AM to 5 PM Eastern. The chat is open anytime, and if you leave your number after hours, a tax pro calls you back once we're open.
Do I need last year's AGI to file with you?
No. Once we verify your identity, we sign your e-file with our own PIN as your tax pro.
How long until I get my refund?
The IRS issues most refunds within 21 days of accepting the return. You can start tracking yours on the IRS's Where's My Refund 24 hours after we e-file a current-year return, or 3 or 4 days after we e-file a past-year return.
Is it safe to send my documents?
Yes. You send them through a secure upload link, never by chat or regular email.
I'm already a client. Where do I log in?
Use Client login at the top of this page. It opens your TaxTrack client portal.Tap the person icon at the top of the page, or Client login in the menu. It opens your TaxTrack client portal.
Free tax help guides
Plain answers to the IRS questions we hear every day, checked against IRS.gov and HealthCare.gov. Questions? Call or text (954) 900-9718. También en español
Where to find last year's AGIAnd how to fix rejection code IND-031-04
Form 1095-A and your refundWhy Marketplace insurance moves your refund up or down
Get or replace your IP PINOnline, with Form 15227 or in person
Sign up for 2027 health insuranceOpen enrollment runs Nov 1, 2026 to Jan 15, 2027
Set up your IRS online accountAnd keep your address up to date with the IRS
New rules for tips, overtime and seniors2025 and 2026 amounts side by side
See all tax help guides
Nationwide Tax Pro: important details about our fee
Talking with a tax pro is $0, whether or not you file with us. Filing starts at $75. Your fee depends on the forms your return needs and is shown on your agreement before anything is filed. Paying from your refund is optional and may include a bank fee. Nothing is filed until you review and e-sign it.
Returns we prepare every day
- W-2 income
- 1099 and gig income
- Self-employed (Schedule C)
- Dependents and the child tax credit
- Marketplace insurance (Form 1095-A)
- Past-year returns
- Rejected returns and e-file errors
Refund timing depends on the IRS and your state.